Indirect Relationship Specialist

Location
Professions
Customer Service (Post Sales)
Contract Type
permanent - company
Published
Reference
2197
This position is archived.
Job description

Our multinational partner with an information technology background is expanding its team with an Indirect Relationship Specialist . In this role you will work with customer contacts, 3rd party partners to execute defined services.


You will be responsible for:

- Design and implement new indirect service contracts.

- Engage in project teams to understand customer requirements and industry trends.

- Review vendor performance and develop strategies to improve relationships.

- Track and report key performance indicators for EMEA operations.

- Coordinate and monitor the delivery of all indirect service contracts.

- Develop cost models for indirect services with the Finance team.

- Participate in logistics reviews focused on performance and costs.

- Communicate on spare parts-related topics.

- Implement spare parts logistics changes with EMEA Indirect Service Providers.

- Initiate cost savings measures and track savings opportunities.


Requirements:

- BA/BS degree in Business or equivalent experience.

- Proficient with SAP, Excel

- Extensive experience with internal and external customers, including executives.

- Skilled in delivering operations through technology solutions.

- Experience with tri-party contracts and service companies.

- Strong background in business analysis and major project management.

- Cost management expertise


Our partner offers:

- Complex, diverse responsibilities

- Supportive, cooperative environment

- Cafeteria

- Competitive compensation

- Bonus

This position is archived.