Download our publication for a comprehensive overview of 2026 salaries and current labour market trends in the business services sector (SSC/BSC).
The publication was developed through the collaboration of two Gi Group Holding brands: Grafton and Gi Next Student Cooperative. Alongside SSC/BSC professionals’ labour market conditions and expectations, this year we also explore university students’ career aspirations and work preferences, providing insight into both the sector’s current challenges and the future talent pipeline.
Our research examines both employee and employer perspectives. The findings offer practical insights to support workforce planning and the development of recruitment and retention strategies for the coming year.
The publication covers:
• 2026 SSC/BSC salary ranges, by experience level
• Market overview and transition processes: changes shaping the operations of business services centres
• Job changes and retention: employee motivations, salary expectations and benefits
• Language skills and home office: the role of language proficiency and expectations around flexible working arrangements
• AI in the sector: the role of artificial intelligence in day-to-day work
• Students and future talent: university students’ career plans and priorities when choosing an employer
We particularly recommend this publication to:
• HR leaders whose responsibilities include SSC/BSC operations
• Team leaders and business decision-makers at business services centres
• Representatives of companies planning new investments or expansion
• Business services centres looking to recruit interns and early-career talent
The publication is free of charge, but registration is required. Please provide a valid email address when requesting your copy.